THE Kuranda Information Centre has been recognised for outstanding customer service and dubbed the best information hub Queensland.
The Kuranda Visitor Information Centre was named Overall Winner at the Queensland Information Centre Associations Awards as well as winning three more awards for business planning, customer service and marketing.
Mayor Tom Gilmore said the accolade was a credit to the staff and volunteers at the Centre.
“It’s simply wonderful news for the Centre,” Cr Gilmore said.
“Many of our volunteers go over and above their duty and it is so pleasing to see their dedication and commitment pay off, by receiving these awards.”
The Kuranda Information Centre was up against seven other visitor information centres across Queensland that nominated.
“It is certainly a feather in their cap to be recognised as the best Centre in the state,” Cr Gilmore said.
This award backs up the bronze received at the Queensland Tourism Awards in 2016.
The awards were part of the annual Queensland Information Centre Association conference was held in Redcliffe earlier this month. Focus was given to customer service and introducing the concept of the Visitor Information centre becoming an “inspiration centre” as well as providing information to tourists.
Photograph: Catherine Harvey , Information Officer Kuranda VIC with Tony Shine and Chris Telenta from Bookeasy (sponsors of the VIC of the Year award)
