- 1 Fees & Charges
- 2 Rates
- 3 Discount on Rates
- 4 Pensioner Rates Remissions
- 5 Payment Options
- 6 Payment Difficulties
- 7 Frequently Asked Questions
- 8 Forms
- 9 Revenue Sources
- 10 Rates Fact Sheet
- 11 Rates Payment and Method of Delivery Flyer
Fees & Charges
Mareeba Shire Council levies and collects rates to raise revenue for the provision of essential services and infrastructure to the community. These services include but are not limited to roads, drainage, water and sewerage infrastructure, waste collection facilities and public facilities such as parks and libraries. If you own land, are the lessee of State owned land, or the holder of Mining Leases or Claims, you are liable for the payment of rates.
The General Rate is calculated by multiplying the rate set by Council by the unimproved value of the land set by the Department of Natural Resources. It provides funds for services and upkeep of shire assets that are available to all residents, for example parks and gardens, road maintenance, libraries, street lighting, public halls, aged pensioner accommodation and administration.
Discount on Rates
Discount on General Rates will only be allowed if the total payable (shown on your most current Rates Notice) is paid in full by the discount Due Date. It is strongly recommended that payment is not left until the discount Due Date as Council does not take responsibility for the late processing of electronic payments by third parties.
Pensioner Rates Remissions
If you are the holder of a current Centrelink Pensioner Concession Card or a Department of Veteran’s Affairs Gold Card, and reside at your property permanently, you may be eligible for Pensioner Rates Remissions. To apply, download a copy of Council’s Application for Pensioner Rates Remissions below and return it to Council. In order to confirm your eligibility for Pensioner Rates Remissions, a copy of your Pensioner Concession Card or Gold Card must be attached to the form.
Download an Application for Pensioner Rates Remissions
Contact your bank to make this payment from your preferred account.Use the Biller Code (228171) and your BPay Reference Number (found on your most current Rates Notice). Note: Each property has its own unique Reference Number.
Council is now a Bill Service Provider for BPay View. BPay View sends your bills and statements straight to the same online bank you use to pay them, saving you from shuffling paper. With convenient email, SMS or bank message reminders and secure online or mobile access, BPay View makes it easy to pay on time, every time. For more information, visit www.bpay.com.au/bpayview.
Australia Post – In Person
Visit any branch/agency of Australia Post. Present your most current Rates Notice. Pay by cash, cheque or credit card (Credit cards accepted: Visa and MasterCard ONLY).
Australia Post – By Phone
Call 13 18 16. Use the BillPay Code (4068) and your BillPay Reference Number (found on your most current Rates Notice). Note: Each property has its own unique Reference Number. (Credit cards accepted: Visa and MasterCard ONLY).
Australia Post – Online
Visit www.paypaperbills.postbillpay.com.au. Use the BillPay Code (4068) and your BillPay Reference Number (found on your most current Rates Notice). Note: Each property has its own unique Reference Number. (Credit cards accepted: Visa and MasterCard ONLY).
Australia Post – MyPost Digital Mailbox
Information regarding MyPost Digital Mailbox can be found here.
Council Office – In Person
Visit your nearest Service Centre (see below). Present your most current Rates Notice. Pay by cash, cheque or credit card (Credit cards accepted: Visa and MasterCard ONLY). Change cannot be given on cheques or with credit cards.
- Mareeba – 65 Rankin Street, Mareeba
- Kuranda – Block C, 18-22 Arara Street, Kuranda
Council Office – By Post
Detach Payment Details slip from your most current Rates Notice and mail with payment to PO Box 154, MAREEBA QLD 4880. Make cheques and money orders payable to Mareeba Shire Council and cross ‘Not Negotiable”. Change cannot be given on cheques.
If you are experiencing difficulties in paying your Rates, you may be eligible to enter into an Arrangement to Pay with Council. Acceptance of this Arrangement to Pay is subject to the following conditions:
- That the debt will be paid in full by either 30 June or 31 December, and
- That the debt is not currently being managed by Council’s debt collection agency.
No discount will be allowed on Arrangements to Pay and compound interest of 11% per annum will accrue until all outstanding amounts are paid in full.
Download an Arrangement to Pay form
Frequently Asked Questions
Can I pay my rates and water usage in advance?
Yes, Council allows you to pay into your rates account prior to the issue of a rate levy. All advanced payments will show as a credit balance brought forward on your notice.
What can I do if I cannot pay by the Due Date?
If you are unable to pay the amount by the due date, please contact Council on 1300 308 461 to make arrangements to pay your rates. Please note that interest will begin to accrue at the rate of 11%p.a. calculated daily on any amounts unpaid from the first day following the due date.
Changing your address?
It is the ratepayers responsibility to ensure that Council has the correct mailing address for all notices. Change of address notification must be in writing and can be forwarded to Council via letter, fax or email. Failure to comply with this requirement may result in notices being posted to the wrong address.
Can I receive my rates notice electronically (eRates)?
Yes , please complete and submit below form at least three (3) weeks prior to rate notices being issued to ensure your data is updated on Council’s Rating System. Please note rate notices are issued twice yearly in mid February and mid August.
All forms relevant to rates are located on our licences, application, forms and and approvals page via the following link https://msc.qld.gov.au/licences-application-forms-approvals/
Revenue Sources are available by downloading the document below
Rates Fact Sheet
Detailed rates fact sheet can be downloaded by clicking on below button
Rates Payment and Method of Delivery Flyer
Rates flyer outlining payment options and method of delivery for your rate notice can be downloaded by clicking on below button or viewed by clicking on images to enlarge.