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Optus Outage Impacting Council’s Phone Service

By November 8, 2023November 20th, 2023No Comments

EDIT 13:00pm: The Optus outage has been restored and Council can now accept phone calls.

The Optus outage has impacted Council’s call centre and we are unable to take calls.

You can still contact Council online for customer requests: or email Council

You can also visit Council’s Customer Service Centres (Wednesday times: Mareeba 8.30am to 4.30pm or Kuranda 10am to 4.30pm).

We will update this post when the phones are back online.