Queensland Government Community Support Hotline: 1800 173 349
- Contact Us
- Useful Links
- Community Facilities
- What is COVID-19?
- Who is most at risk
- Other resources:
- COVID-19 Community Updates and Advice
- Controlled Borrowing Service
- Updated Health Advice – QLD Health
- Mental Health and COVID-19
- COVID-19 Economic Support
- Think Before You Flush
- Travel Permits – Cape York
- Community Update 2
- Social Distancing
- Queensland Border Control
- Keep Calm and Wash Your Hands
- Media Release
- Community Update 1
We are committed to the health and well-being of the community and are following direction and advice from the Federal and State Governments to help slow the spread of coronavirus.
We are balancing the importance of providing services to the community with protecting the safety of everyone and strongly assure you that if we all work together, our community impact will be minimised.
To help protect the community and staff, we are encouraging social distancing in public places. If you need to contact us, we strongly encourage you to do so by phone or email and avoid visiting the customer service centres in Mareeba and Kuranda.
|Caravan Parks||Dimbulah Caravan Park: Closed
(Phone: 0472 510 833)Mareeba Riverside Caravan Park: Open
(Phone: 4092 2309)
|Customer Service Centres
(Mareeba and Kuranda)
|Closed to public access. Contact Council via phone (1300 308 461) or email (firstname.lastname@example.org).|
|Kuranda Visitor Information Centre||Closed|
|Mareeba Skate Park||Closed|
|Parks and open spaces||Open with restrictions
Please comply with the government’s social distancing restrictions
|Playgrounds and outdoor recreational
|Shire Library Branches||Closed to public access
There is a range of library e-resources available online for residents to access including eBooks, eAudiobooks, eMagazines, movies and online tutorials. All of these can be accessed through Council’s website.
|Transfer Stations||Open as per normal operating hours|
What is COVID-19?
Anyone who has travelled overseas in the past 14 days, and feels unwell, should see a doctor immediately. Before your appointment, please call ahead and advise of your symptoms and recent travel so they can prepare for your visit.
People with suspected novel coronavirus will be tested.
Who is most at risk
In Australia, the people most at risk of getting the virus are those who have:
- recently been in in a high risk country or region (mainland China, Iran, Italy or Korea)
- been in close contact with someone who has a confirmed case of COVID-19
Based on what we know about coronaviruses, those most at risk of serious infection are:
- people with compromised immune systems (such as people who have cancer)
- elderly people
- Aboriginal and Torres Strait Islander peoples (as they have higher rates of chronic illness)
- people with chronic medical conditions
- people in group residential settings
- people in detention facilities
To help protect people most at risk, we have recommended limits on public gatherings and visits to vulnerable groups.
There is no specific treatment for COVID-19 infection. Antibiotics are not effective against viral infections. However, most of the symptoms can be treated with medical care.
There is currently no vaccine for COVID-19 novel coronavirus.
Read about COVID-19 coronavirus prevention.
- Frequently asked questions: COVID-19 novel coronavirus
- For global up-to-date information on COVID-19 novel coronavirus visit the WHO.
- For up-to-date Australian information and resources on COVID-19 novel coronavirus visit the Australian Government Department of Health website.