Contact Council

Postal Address – PO Box 154, Mareeba QLD 4880
Phone – 1300 308 461
After hours emergencies (24 hours, 7 days) – 1300 308 461
Email – info@msc.qld.gov.au
Contact Council online here

Mareeba Customer Service Centre

Street Address – 65 Rankin Street, Mareeba QLD 4880
Monday: 9:00am – 4:00pm
Tuesday: 9:00am – 4:00pm
Wednesday: 9:00am – 4:00pm
Thursday: 9:00am – 4:00pm
Friday: 9:00am – 4:00pm
Saturday: Closed
Sunday: Closed
Public Holidays: Closed

Kuranda Customer Service Centre

Street Address – Kuranda Library, Kuranda Community Precinct 18-22 Arara Street, Kuranda QLD 4881
Monday: 10:00am – 4:00pm
Tuesday: 10:00am – 4:00pm
Wednesday: 10:00am – 4:00pm
Thursday: 10:00am – 4:00pm
Friday: 10:00am – 4:00pm
Saturday: Closed
Sunday: Closed
Public Holidays: Closed

Public Holiday Closures 2026

All Council Customer Service Centres and Libraries will be closed on the following public holidays:

  • Monday, 26 January – Australia Day public holiday
  • Friday, 3 April to Monday 6 April – Easter Holidays
  • Saturday, 25 April – Anzac Day
  • Monday, 4 May – Labour Day
  • Friday, 17 July – Cairns Show Day
  • Monday, 5 October – King’s Birthday
  • Christmas Closure – To be confirmed

For urgent enquires, please contact Council on 1300 308 461.