The half-yearly Rate Notices for the six-month period ending 31 December, 2017 have been issued. The discount period closes on Friday 15 September, 2017. If you have not received your Rate Notice, please contact the Rates Department.
HOW CAN I PAY MY RATES?
You can pay your Rates in a number of ways. This includes BPay, Australia Post Billpay, MyPost Digital Mail, EFTPOS including debit and credit card, cash, cheque and money orders. Change or cash out is not given on credit card payments. To receive the discount, you need to ensure that any transactions are processed and funds cleared into Council’s bank account on or before the discount date.
WHERE CAN I PAY MY RATES?
You can pay at any of the Council’s two (2) Service Centres or at any Council’s agencies:
- Australia Post – Pay safely and securely in person at any Australia Post Office, pay by cash, cheque or credit card (Visa and Mastercard only).
- By Phone – Call 13 18 16 at any time of the day for the cost of a local call (within Australia). Visa and MasterCard are accepted, normal call charges apply from public phones, mobile phones and overseas phones.
- By Cheque – Post a cheque to Mareeba Shire Council, PO Box 154, MAREEBA QLD 4880.
- Australia Post Billpay – Visit www.paypaperbills.postbillpay.com.au. Use the BillPay Code (4068) and use your BillPay Reference Number (found on your most current Rate Notice).
- MyPost Digital Mail – Sign up for free at digitalmailbox.com.au to receive and pay your rate notices.
- Direct Deposit/BPay – Call your financial institution (or logging onto their website) to pay your rates by cheque or savings account, BPAY Biller Code 228171 and your customer reference number that is found on the bottom of your rate notice in the BPAY box.
- In Person Mareeba – 65 Rankin Street. Open Monday to Friday 8.30am – 4.30pm (Thursday opening 9.00am). Phone 1300 308 461. Kuranda – Block C, 18-22 Arara Street, Kuranda. Council business conducted Monday to Friday, 10.00am – 4.30pm.
DO YOU KNOW ABOUT OUR PAYMENT ARRANGEMENTS?
To help ease the financial burden, Council has a payment arrangement scheme available provided the total amount outstanding is paid by 31 December, 2017. This allows you to pay a nominated weekly, fortnightly or monthly amount towards the Rates and other charges. You will only receive the 10 per cent discount, if the full amount of Rates and Charges is paid by Friday 15 September, 2017. Contact Council’s Rates Department for further information.
Discount will not be allowed under any circumstances if payment is not received at Council’s Service Centres at the above times by the due date.
A Pensioner Rebate may also apply to those holders of a State Government Pensioner Concession Card or Repatriation Gold Card.