Payment Difficulties

If you are experiencing difficulties in paying your Rates, you may be eligible to enter into an Arrangement to Pay with Council. Acceptance of this Arrangement to Pay is subject to the following conditions:

  1. That the debt will be paid in full by either 30 June or 31 December, and
  2. That the debt is not currently being managed by Council’s debt collection agency.

No discount will be allowed on Arrangements to Pay and compound interest of 11% per annum will accrue until all outstanding amounts are paid in full.

Payment Options

BPay

Contact your bank to make this payment from your preferred account.Use the Biller Code (228171) and your BPay Reference Number (found on your most current Rates Notice). Note: Each property has its own unique Reference Number.

BPay View

Council is now a Bill Service Provider for BPay View. BPay View sends your bills and statements straight to the same online bank you use to pay them, saving you from shuffling paper. With convenient email, SMS or bank message reminders and secure online or mobile access, BPay View makes it easy to pay on time, every time. For more information, visit www.bpay.com.au/bpayview.

Australia Post – In Person

Visit any branch/agency of Australia Post. Present your most current Rates Notice. Pay by cash, cheque or credit card (Credit cards accepted: Visa and MasterCard ONLY).

Australia Post – By Phone

Call 13 18 16. Use the BillPay Code (4068) and your BillPay Reference Number (found on your most current Rates Notice). Note: Each property has its own unique Reference Number. (Credit cards accepted: Visa and MasterCard ONLY).

Australia Post – Online

Visit www.paypaperbills.postbillpay.com.au. Use the BillPay Code (4068) and your BillPay Reference Number (found on your most current Rates Notice). Note: Each property has its own unique Reference Number. (Credit cards accepted: Visa and MasterCard ONLY).

Council Office – In Person

Visit your nearest Service Centre (see below). Present your most current Rates Notice. Pay by cash, cheque or credit card (Credit cards accepted: Visa and MasterCard ONLY). Change cannot be given on cheques or with credit cards.

  • Mareeba – 65 Rankin Street, Mareeba
  • Kuranda – 18 – 22 Arara Street, Kuranda

Council Office – By Post

Detach Payment Details slip from your most current Rates Notice and mail with payment to PO Box 154, MAREEBA QLD 4880. Make cheques and money orders payable to Mareeba Shire Council and cross ‘Not Negotiable”. Change cannot be given on cheques.